Mental Health

Asian Family Counselling Service

Asian Family Counselling Service offer support group with marital and family counselling to people from an Asian background.
Telephone: 020 8813 9714 and 020 8813 9714


CarePlace is London’s centralised source for care and community services, information and guidance. The directory contains thousands of useful services in London and beyond and gives you direct access to information about care and community services. It also contains a wealth of information and guidance on how to source local services and pay for them.

Carers Support Group

The service aims to give carers and those they care for, a voice in every aspect of mental health provision.

Telephone: 020 8567 0101

Children and Adolescent Mental Health Service (CAMHS)

CAMHS are the NHS services that assesses and treat young people with emotional, behavioural or mental health difficulties. CAMHS support covers depression, problems with food, self-harm, abuse, violence or anger, bipolar, schizophrenia and anxiety, to name a few. The Ealing Children and Adolescent Mental Health Service (CAMHS) is delivered by West London Mental Health NHS Trust.


The Community Activities Project (CAPE) offers advice, advocacy drop in and outreach services. Group activities devised to increase confidence and gain, including therapeutic, vocation and wellbeing.

Telephone: 020 8896 2552


EACH Counselling and Support offers a counselling service for Black, Minority Ethnic and Refugee communities facing alcohol, drug, mental health and domestic violence concerns. The support includes one-to-one counselling, group and family therapy, advice and home detox.
Telephone: 020 8577 6059 or 020 8579 4529

Ealing Specialist Advice Service (ESAS)

ESAS provides advice and information to adult residents of the borough of Ealing (and young people aged 16+ going through transition) who have additional needs and carers/representatives of people who meet the criteria which can include:- learning disabilities or learning difficulties, physical disabilities, mental health issues, sensory impairments, autistic spectrum conditions, long term health conditions, have age related needs and are aged over 50.

The ESAS service can also provide advice in the following areas:- housing, benefits, equipment, aids and adaptations, employment (eg. Access to Work, adjustments to the workplace), transport and travel (eg. blue badge, Motability and freedom pass applications), health and social care and personal budgets, disability rights. ESAS can direct clients who require legal advice to solicitors and legal advice services.

The phone lines can be very busy. If they do not answer right away, please leave a message with your name and contact number and they will call you back.

The office is open to visitors at the following times:

  • Monday – 10:00am – 4:00pm
  • Tuesday – 10:00am – 4:00pm
  • Wednesday – closed all day
  • Thursday – 10:00am – 4:00pm
  • Friday – 10:00am – 1:00pm

Telephone: 020 8579 8429
Text only: 07837 186 733

Ealing Abbey Counselling Service

Ealing Abbey Counselling Service offers confidential, professional counselling help and support.
Telephone: 020 89983361

IAPT Service

Ealing Improving Access to Psychological Therapies (IAPT) Service provide free workshops, talking therapy for people aged 18 years and over who are registered with a GP in the London Borough of Ealing.

Telephone: 020 3313 5660


SANE is UK mental health charity. They work to improve quality of life for anyone affected by mental illness. SANE runs a national, out-of-hours mental health helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers, the help line is available every day of the year from 4:30pm to 10:30pm.

Telephone: 0300 304 7000

Mental Health Service Helpline

Ealing’s West London NHS Mental Health Trust has a 24/7 mental health hotline available for patients, families and mental health professionals. This free service can help with mental health referrals, give advice and crisis support.

Telephone: 0300 1234 244 
If your concerns need emergency or medical attention, dial 999.


Information and support for mental health service users, their families, carers and friends.

Telephone: 020 8571 7454

Single Point of Access

The Single Point of Access (SPA), also known as the 24/7 Helpline, is a telephone based service which manages all adult mental health referrals as well as providing telephone support to patients and carers. The SPA helps to provide the right out-of-hours care for people in crisis 24 hours a day, 7 days a week, 365 days a year. When someone feels unsafe, at risk or unable to cope without professional advice, trained mental health advisors and clinicians will work with people to enable them to manage their difficulties without having to access other services.

Telephone: 0300 1234 244

The Big White Wall

A safe online community of people who are anxious, down or not coping who support and help each other by sharing what’s troubling them, guided by trained professionals. Available 24/7, Big White Wall is completely anonymous so you can express yourself freely and openly. Professionally trained Wall Guides ensure the safety and anonymity of all members.



The Samaritans offer a 24 hour emotional support helpline (Free to call), a safe place for you to talk any time you like, in your own way – about whatever’s getting to you.

Telephone: 116 123

The Silver Line

The Silver Line operates a confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week. The specially-trained helpline team:

  • Offer information, friendship and advice
  • Link callers to local groups and services
  • Offer regular friendship calls
  • Protect and support older people who are suffering abuse and neglect

Telephone: 0800 4 70 80 90

The Solace Centre

The Solace Centre is a daily out-of-hours mental health resource centre. The service offers a safe, accepting and inclusive for people with mental health problems (and dual diagnosis) who live in the London Borough of Ealing. The centre is open to people aged 20 and over. Opening hours – Monday to Friday: 4pm-8pm, Weekends: 12pm – 6pm (members only on weekends) Open 365 days a year (including bank holidays, Christmas and Easter).
Telephone: 020 8567 6189 (after 3pm)
Address: The Solace Centre, 58 Bowmans Close, West Ealing, W13 9YT


Advocates work with adult mental health service users (aged 18 and over) within the community. This service provides independent advocacy according to your individual needs. The advocates work in partnership with you to access the information and support you need to speak up for yourself, or speak on your behalf in a variety of issues.