Older People

Age UK Ealing

Age UK Ealing offer a range of services for older people in the London Borough of Ealing. Their busy information and advice service is based at 135 Uxbridge Road which gives free, independent and confidential advice about issues affecting Ealing’s older people and their carers.

Telephone: 020 8567 8017
Email: reception@ageukealing.org.uk
Website: www.ageuk.org.uk/ealing

Ealing Specialist Advice Service (ESAS)

ESAS provides advice and information to adult residents of the borough of Ealing (and young people aged 16+ going through transition) who have additional needs and carers/representatives of people who meet the criteria which can include:- learning disabilities or learning difficulties, physical disabilities, mental health issues, sensory impairments, autistic spectrum conditions, long term health conditions, have age related needs and are aged over 50.

The ESAS service can also provide advice in the following areas:- housing, benefits, equipment, aids and adaptations, employment (eg. Access to Work, adjustments to the workplace), transport and travel (eg. blue badge, Motability and freedom pass applications), health and social care and personal budgets, disability rights. ESAS can direct clients who require legal advice to solicitors and legal advice services.

The phone lines can be very busy. If they do not answer right away, please leave a message with your name and contact number and they will call you back.

The office is open to visitors at the following times:

  • Monday – 10:00am – 4:00pm
  • Tuesday – 10:00am – 4:00pm
  • Wednesday – closed all day
  • Thursday – 10:00am – 4:00pm
  • Friday – 10:00am – 1:00pm

Telephone: 020 8579 8429
Text only: 07837 186 733
Email: info@ealingsas.org.uk
Website: www.ealingsas.org.uk

Emergency Duty Team

An emergency out of hours service operates across Children and Families and Adults Services providing a social work service through evenings, nights, weekends and holidays.
Telephone: 020 8825 8000 or 5000 (after 5pm and before 9.00am Mon-Fri and at weekends/public holidays)

Healthy Homes Ealing

The Healthy Homes Ealing project aims to reduce the number of cold homes and hospital admissions. Its telephone help line is open to all Ealing residents and gives advice on how to save energy and cut fuel bills and offers a ‘green doctor’ home energy visit for qualifying residents. It operates Monday to Friday between 9am and 5.30pm. Outside of these hours you can ask for a call back by completing the referral form on the website. You can also make a referral on behalf of someone else – please ensure you have their consent first.
Telephone: 0800 083 2265 (Monday to Friday, between 9am and 5.30pm)
Website: www.ealing.gov.uk

Independent Age

Independent Age is a charity established for older people and provides confidential advice and information.

Telephone: 0800 319 6789
Website: www.independentage.org

Residential Care for Older People

Residential care homes provide a service for people who have no serious medical conditions, but who can no longer manage in their own home (because of their illness, disability or frailty), even with support from social services, friends and carers. Residential homes are registered with the Quality Care Commission and are inspected regularly to ensure they meet specific standards. These inspection reports are available to the public. Residential care for people who need constant monitoring and care because of their medical condition is provided by care homes with nursing.

Telephone: 020 8825 8000
Website: www.ealing.gov.uk

Further information is also available at:- NHS choices

Restore Plus

Working to reduce emergency hospital admissions through restoring mobility, confidence and engagement in the local community.

Telephone: 020 8567 8017
Email: restoreplus.coordinator@ageukealing.org.uk