If you need help with your living expenses or housing costs you may be able to claim the following:- Income support, housing benefit, council tax support, working tax credit, child tax credit, pension credit, NHS costs, family fund and local welfare assistance.
Emergency Financial Support
Local welfare assistance is an emergency financial payment and has replaced Community Care Grants and Crisis Loans from 1 April 2013. The fund is there to help people to try to maintain an independent life or for those facing an immediate financial crisis.
Telephone: 020 8825 6237
Ealing Specialist Advice Service (ESAS)
ESAS provides advice and information to adult residents of the borough of Ealing (and young people aged 16+ going through transition) who have additional needs and carers/representatives of people who meet the criteria which can include:- learning disabilities or learning difficulties, physical disabilities, mental health issues, sensory impairments, autistic spectrum conditions, long term health conditions, have age related needs and are aged over 50.
The ESAS service can also provide advice in the following areas:- housing, benefits, equipment, aids and adaptations, employment (eg. Access to Work, adjustments to the workplace), transport and travel (eg. blue badge, Motability and freedom pass applications), health and social care and personal budgets, disability rights. ESAS can direct clients who require legal advice to solicitors and legal advice services.
The phone lines can be very busy. If they do not answer right away, please leave a message with your name and contact number and they will call you back.
The office is open to visitors at the following times:
- Monday – 10:00am – 4:00pm
- Tuesday – 10:00am – 4:00pm
- Wednesday – closed all day
- Thursday – 10:00am – 4:00pm
- Friday – 10:00am – 1:00pm